If you would like to make a return, please email contact@fullondon.com within 30 days of purchase with your order number and details of your return request, we will come back to you within 72 hours. All unused and faulty products will be accepted. Open and used products not accepted. Customer is responsible for returns.
If your order is placed before 12pm Monday to Friday, it will be dispatched the same day and will be with you within 1-2 working days.
If you place your order on a Saturday or Sunday, your order will be dispatched on the next working day and should arrive with you within 1-2 working days.
We cannot take responsibility for parcels that are signed for by anyone other than the intended recipient.
Products
Ful products can be bought on www.fullondon.com or at all Live True London salons.
Yes, all FUL products are vegan.
We never test on animals.
We are proud to make all of our products here in the UK. Not only does this mean we have the highest confidence in the ethical integrity of our supply chain, but it reduces our environmental impact by keeping production close by and also benefits the local economy.
Should you have a pre-existing allergy, we suggest reviewing our product pages for a full list of ingredients. This will enable you to identify any components that might trigger your allergies.
If you have any apprehensions, consulting your GP or a medical expert would be advisable.
Every single one of our products is sulphate-free!
Yes! To do your eco-friendly thing, follow our recycling directions on our product pages. Unfortunately, our labels are not recyclable.
